Frequently Asked Questions
| Main Page | F.A.Q. | Timecard | Web Services | Client Software |
Listed below are a series of frequently asked questions (FAQ) and answers related to Timecard in general. If there is insufficient information provided, or you wish to learn more about the suggested answers, please contact one of the Integration Consultants.
Is there a demo program or example file to learn how to use the SOAP API ?
Yes, contained in this site are a number of Test Clients which can be used to connect to the Developer "Sandpit" system to test and examine the use of Timecard web services.
Is export via file possible ?
Yes, directly from the Website, data can be exported as HTML files, and as CSV (Comma Separated Value) files, which can be read by most programs. Additionally application specific software can be developed to read data from the SOAP interface, and write that data out to any format that is required.
When a SOAP connection is dropped (due to loss of connectivity for example), how does the customer's SOAP interface get status updated for jobs that have been updated by the Mobile Device during the outage?
There are many ways of doing this. First, you can request the event details between 2 time periods, use the last known good transmission time as the start time, and "now" as the end time, and you will get the details of all events that were updated in that time period.
Secondly, there is a system for marking jobs/tasks as synchronized. If the client SOAP interface is using this system to mark jobs/tasks as they receive updates, after the outage, the client interface can simply request all unsynchronized items to receive the details of all jobs/tasks that have been updated during the connection downtime.
How do I get real time monitoring of jobs/tasks and their current state ?
The system can be configured to send real time updates of jobs/tasks and their states to an external Web Service on a customers' internet server, providing it implements the CallBack Interface. A WSDL descriptor file of the interface is available on request.
Time Sheet Tracking (Clock in / Clock Out)
Currently Time Sheet Tracking of Clock in / Clock Out functionality is fully provided for with the timecard application.
